Useful, usable, desirable : applying user experience design to your library / Aaron Schmidt and Amanda Etches.
"Every decision you make affects how people experience your library. Aaron Schmidt and Amanda Etches count some 19 touchpoints--website, email, furniture, parking lot, events, newsletters, to name a few. Three elements are to be useful, useable, and desirable. Like three legs of a stool, missin...
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| Format: | Book |
| Language: | English |
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Chicago :
ALA Editions, an imprint of the American Library Association,
2014.
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| Edition: | First edition. |
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